Telecoms Cost Awareness – Recent Comreg survey shows both a lack of cost awareness and review process

Comreg recently published a survey of 550 businesses throughout Ireland.  This was a survey of people that are “responsible for selecting current fixed line phone provider and for deciding/managing policies around switching communications service providers”.  All 26 counties were represented with a wide range of company size from sole traders to 1000 plus employees.   The full report can be found here.

Survey Results

It comes as no surprise that companies view telecoms as vital parts of their business operations with 87% reporting that it was important for day to day functioning of their business.

What was surprising is that 43% of respondents were unable to estimate their monthly spend and most business are unable to accurately estimate the per minute cost of calls to local, mobile, national or international numbers.

But, 65% of businesses have reviewed their telecommunications provider in the last three years and 40% have made a change.  However, only 12% of companies have a formal procurement process in place with a large majority, 64%, responding only when approached by alternate suppliers.

Conclusions

The clear conclusions are that

1)   Companies in Ireland acknowledge that this is an admittedly vital business tool and

2)  Don’t have a clear cost management process in place or even a full understanding of the costs involved.

Outsourcing

Telecoms are a frustratingly complex and technologically driven cost area that most companies only deal with on an infrequent, un-planned basis.  Taken together, these factors mean that outsourcing a telecoms review  will provide both a clear picture of your current costs (cost management)  and highlight potential savings (cost reduction).

Auditel’s Experience and Process

With nearly 20 years of experience and literally thousands of customers, Auditel is in a unique position to bring a vast amount of telecoms expertise to analyse your current telecoms spend.  We are totally vendor neutral and are compensated solely through a gain share approach.  The bottom line is that we will never cost you more than we save.    With minimal involvement of your employees, we first perform a comprehensive audit of your current telecoms arrangements, both mobile and land line.  We then test your current costs in the market and report those results back to you for a management decision.

Next Step

As we are compensated strictly through savings achieved, there is never any cost or fee to you for a first visit.  Do you feel it is time to take control of your telecoms spend? As one recent client said “it is all double Dutch to me, and I think they do that on purpose“